Geometric wood inlay design with five triangular sections in varying wood tones on a light wood floor.

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Which Hardwood Floor Service Do You Need?

Tell us what your floor is doing, and we'll recommend the right solution.

Get a free estimate

Start With the Symptom, Not the Service

Tell us what it is doing

Choose the one that sounds most like your floor. If more than one fits, pick the more serious one, and we'll help you plan the order on a quick call.

  • What you see

    Dull or hazy, but smooth

    The floor has lost its life without losing its finish. Almost always a film of cleaning product built up over years, not wear on the wood.

    Deep cleaning
  • What you feel

    Slightly tacky underfoot

    Socks stick a little. That is residue, and no amount of mopping removes it because mopping is what put it there.

    Deep cleaning
  • What you see

    Yellowed and clouding

    Worse the more attention it gets. Shine-restoring products leave a coating that ambers over time — it comes off, and the floor underneath is usually fine.

    Deep cleaning
  • What you see

    Traffic lanes look flat

    Hallways and the path to the sink have gone matte while the edges of the room still have sheen. The finish is thin there but not broken through.

    Screen and recoat
  • What you feel

    Scratches catch a fingernail

    If your nail drops into it, the scratch has reached the wood. Nothing that sits on top of the finish will fill that — it has to be sanded out.

    Full refinishing
  • What you see

    Black staining or dark rings

    Water or pet urine that reached the wood below the finish. Sanding will not lift it — those boards come out and get woven in before anything else happens.

    Board repair

Four Things That Do Not Change

Regardless of which one you book

Whether it's a one-day cleaning or a four-month renovation, every project comes with the same four commitments.

One team from estimate to walkthrough

01

Every stage is handled by our own trained team, never subcontracted. The people who plan your project are the people you'll see in your home.

Written price at the visit

02

Measured in your home, not estimated over the phone. That price is your invoice unless you change the scope, and the visit is free.

We will talk you out of it

03

If a lighter service will solve the problem, we'll recommend it. Many floors quoted elsewhere for a full sand only need a recoat, at about half the investment.

Licensed and insured

04

Georgia general contractor, RBCO008240. When damage reaches beyond the floor, we can see the repair through instead of handing you to another company.

Questions About Picking a Service

Choosing between them

What if I pick the wrong one?

Nothing happens. The estimate is free; we inspect the floor in person, and if you asked for the wrong job, we tell you before we quote. The symptom picker above is a starting point, not a commitment. Several problems look identical from standing height and different from six inches away.

Can I combine two services in one project?

Usually, it is cheaper than running them separately. Refinishing plus stairs is the most common pairing, and doing both at once is the only reliable way to match them, because they are sanded and stained in the same batch. Repair plus refinishing is the second most common.

If I need two things, which comes first?

Repair always precedes refinishing; sanding a damaged floor just gives you a smooth, damaged floor. Subfloor work precedes installation. Stairs can go either before or after floors, though the same project is better for matching. We'll sequence it for you and explain why.

Do you charge for estimates on all of these?

No, on any of them. That includes remodeling walkthroughs, which take longer. For repairs, sending photos first often narrows the scope before anyone visits.

Which service is cheapest?

Deep cleaning, by a wide margin, is the one thing people are least likely to ask for. It only works on a floor whose finish is still intact, but that describes far more floors than most homeowners assume. It is worth ruling out before you consider anything heavier.

Do you work in my part of Metro Atlanta?

Most of Metro Atlanta, from our Alpharetta showroom and our office in Buckhead. Outside that ring we still take larger projects, so call and ask rather than assuming we won't travel.

Still Not Sure? Just Describe It.

Free assessment

You don't need to know the service name. Tell us what the floor is doing, or send a photo, and we will tell you which job it is and roughly what it costs before anyone comes out.